Module 7: Relationship Building


  • List the five stages of relationship development
  • Match times in the ChalleNGe cycle when stages will most likely occur
  • Review various examples of Mentor and Cadet relationship challenges

Key Points:

Mentoring is difficult without strong connections. Strong connections are dependent on trust.  Understanding the stages of a mentoring relationship can help you to have more realistic expectations about your relationship. It is especially helpful to understand the normal issues in any relationship, and know that many problems can be resolved. The five stages in developing and establishing any relationship are:

  1. Forming: In this first stage, there is a high degree of anxiety and uncertainty. It is the “get-acquainted” time.
  2. Norming: The Mentor and Cadet search for common ground, share experiences, and build trust.
  3. Storming: Relationship setbacks and failures become “teachable moments.”
  4. Performing: Trust deepens and a comfort level in the relationship is reached.
  5. Mourning (morning): This is the end of the formal mentoring commitment, and the beginning of a more informal mentoring relationship and friendship.

The stages listed are not necessarily sequential. Sometimes an earlier stage that has been completed, may be repeated. For example, after the Performing Stage, the Storming Stage might occur again or for the first time. This might mean emphasis needs to be placed on the Norming Stage or the Forming Stage.

The first three-months of the mentoring relationship are important and need a lot of attention. Successful early stages of the relationship — Forming and Norming — are crucial to the long-term effectiveness of the Match and the achievement of ChalleNGe goals. Another critical time in the mentoring relationship is the first three months after graduation. This can become another Forming Stage. Storming is common during this period as well. It is not uncommon to return to various stages several times.  Persistence and consistency will ensure that this relationship will succeed.


___ Review the Resources
___ Complete Activities
___ Complete the Module 7 Questions



  • “Every mentoring relationship is different — a unique blend of the volunteer’s and youth’s experiences, personalities, and circumstances.  Success requires motivation, commitment, and flexibility on the part of the adult and youth, along with concerted effort on the part of the Program to support each Match in all of its complexity.” – Jean Rhodes
    • Reflect on this quote regarding your motivation, commitment, and flexibility and how you will learn about your Mentee’s experiences, personality, and circumstances.
      • List three activities you will do, or questions you will ask, to learn about your Mentee experiences.
      • List three activities you will do, or questions you will ask, to learn about your Mentee motivations.
      • List three activities you will do, or questions you will ask, to learn about your Mentee circumstances.

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